Backcare & Seating Privacy Policy


Backcare & Seating is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. Our policy on how personal information is used is subject to change, so please read them again next time you use our site.


 

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.sitmove.com, and from third parties. We don’t guarantee website links or policy of authorised third parties.

We only send information and offers for marketing purposes to visitors who have requested and approved for us to do this.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or unsubscribing on our website.

Information is used only within Backcare & Seating (and its subsidiaries). Backcare & Seating will not forward your personal information to a third party.

 

Who should I contact?

If you have provided personal information and you prefer that we no longer store this information, email us at admin@backcare.com.au

Automatically collected information that is not personally identifiable.

In certain cases, we may store information about you of a general nature and which cannot identify you. This may include, for example, which type of web browser and operating system you use.
 

 

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.
  • Third Parties


Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
 

 

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.


 

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.
     

 

Security of Personal Information
 

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.


 

Access to your Personal Information


You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Backcare & Seating will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

 

Maintaining the Quality of your Personal Information


It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.



Policy Updates


This Policy may change from time to time and is available on our website.


 

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at admin@backcare.com.au


 

Cookies

A cookie is a small text file that is sent from a website and stored on the visitor’s hard drive. Most web browsers allow you to delete cookies from the hard drive, block cookies and notify before cookies are stored. Because different web browsers work differently, read your web browser’s instructions to learn more about these functions.

We use cookies to optimise visitors' experiences and to monitor visitor numbers to our website. An important reason that we use cookies is that we store your saved preferences and which country you choose the first time you visit our corporate site.


 

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of our site’s functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.
 

 

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use.


 

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help on how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. It is, therefore, recommended that you do not disable cookies.


 

The Cookies We Set

Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.


 

Surveys related cookies

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.


 

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.


 

Site preferences cookies

To provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be recalled whenever you interact with a page that is affected by your preferences.


 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.


This site uses Google Analytics which is one of the most widespread and trusted analytics solutions available on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.


For more information on Google Analytics cookies, see the official Google Analytics page.


Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.


From time to time we test new features and make subtle changes to the way that the site is delivered. When we are testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site so as to ensure we understand which optimisations of the website our users appreciate the most.


As we sell products it's important for us to understand statistics about how many of the visitors to our site make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.


Several partners advertise on our behalf and affiliate tracking cookies which simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliated partners to provide any bonus that they may provide you for making a purchase.


We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Instagram, Facebook, Pinterest, LinkedIn, Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

 

More Information

Hopefully we clarified things for you and as was previously mentioned if there is something that you are not sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information then please contact us on admin@backcare.com.au


 

Correct information


We strive for information on our website to be correct and current. Backcare & Seating retains the right to change information and product specifications on the website at any time, and provides no guarantee whatsoever for its correctness. Backcare & Seating takes no responsibility for loss, damage, or inconvenience caused by faults or incorrect information on the website.


 

Website optimisation

The website is optimised for most modern web browsers. A few interactive functions on the website use Flash, which requires the latest version of Flash Player. It may be downloaded free-of-charge from the Adobe Flash Player website at www.adobe.com. Certain downloads require Adobe Acrobat Reader. It may be downloaded at www.adobe.com.