What our clients are saying about us

We asked some of our customers to provide feedback on their experience in dealing with Backcare & Seating.  Here is what they had to say …

• Dear Bianca,

This is to thank you for your cooperation in supplying a new therapod recliner for Anthony Hawkins.

We could not have had better service from you and your associates, not only in respect of measurements but also by ensuring that the deadline was met for delivery on Anthony’s birthday. In fact John (from the factory) went to the trouble of bringing it from Melbourne to Lancefield at 6pm on the Friday to meet the deadline.

With sincere thanks and regards,

Michael Joshua

• Hi Santiago

I just wanted to give you an update on the chair you have supplied to me. Everything seems to be going well with it and I’m enjoying the use of it. My back and legs feel very well supported and I don’t feel sore or exhausted at the end of the day.

I also wanted to thank you for “going the extra mile” for me in getting me the right chair and following up with me a few times to make sure things were going well. I was very happy with your customer service and I felt you really cared about my safety and comfort.

Many thanks once again.

Michael Wales

• Hi Ben,

Thanks for your invoice. I will get that processed.

I’m very pleased with everything so far, not least the service and advice – it has been first rate.

Many thanks and we will certainly be in touch if we need anything more.

Kind regards

John Dupree
Supply Manager

• To Whom It May Concern,

Simon and Ben of Backcare & Seating Dandenong have been a great help to our organisation. Their product selection skills and expert advice have seen vast improvements to workstation layout and design, resulting in increased comfort levels, productivity and wellbeing among individuals surveyed. We have only received positive feedback from our workers in relation to the ergonomic interventions provided. I would highly recommend Backcare & Seating Dandenong for expert ergonomic advice and design solutions.

Regards,

Chris Simmons
OHS Advisor

•  To Whom It May Concern,

Simon was great to deal with in determining our seating and ergonomic needs in our small office. He was very personable and made sure we got exactly the right product through trials, even returning and getting new products for us after we made a decision. The products we got are absolutely fantastic, and I sit comfortably while I write this. No more neck problems! Thanks mate.

SereniTEA Infusions | Premium Organic & Fairtrade Teas
Ashish R Sharma | Managing Director & Founder

• To Whom It May Concern,

Backcare & Seating Dandenong have provided me with prompt, professional and personable service and communication. Individual needs have been listened to and satisfied, achieving great outcomes for our workers. Simon & Ben have always been on hand to answer any questions or concerns and have demonstrated the capacity and caring to achieve what needs to be done to attain optimal workplace ergonomics.

Total Outcome, TAS
James Nesbit